Résumé

Senior Software Engineering Manager

Postmark

• Scaled email throughput from 2B to 3B+ emails/month in 10 months, maintaining ~200ms per message processing performance through MTA expansion and infrastructure growth.
• Prevented $1.5M+ in fraud by architecting a multi-layer security platform spanning AI content moderation, fraud detection, WAF/firewall edge protection, and eHawk traffic analysis.
• Grew the engineering organization from 6 to 11 FTE and hired 6 contractors, expanding delivery capacity across .NET backend, web, platform/SRE, and security/compliance functions.
• Led cross-functional initiatives including pricing redesign, high-traffic legacy Windows service migration, ZenDesk migration, SOC2 compliance, and billing platform migration.
• Led and hired the Velocity team (3 reports) delivering special projects, features, and applications supporting the BTS org across finance, growth, and internal services.

Senior Software Engineering Manager

Arrive Logistics

• Led the TSO (3 reports), finance/accounting (8 reports), and load services (9 reports) teams responsible for core business operations from shipping to financial transactions across 20 direct reports.
• Delivered complex E2E shipping workflow UIs leveraging federated modules, new finance microservices, 3rd party accounting integrations, and re-architected the service domain model.
• Delivered an automated real-time AI/ML based shipment pricing model in collaboration with the data science team and led a Docker to Kubernetes migration across highly coupled organization-wide applications.

Software Engineering Manager

DocuSign

• Built and scaled CLM's Buy/Sell team from the ground up, hiring 7 full stack engineers responsible for buy/sell contract management, party management, global user experience, and accessibility.
• Delivered WCAG 2.1 accessibility across major UI components in collaboration with enterprise customers, ensuring compliance at global scale.
• Implemented on-call rotations and E2E test automation increasing coverage by 60%+ and reducing regressions and escalations (~9%).

Software Engineering Manager

OpenLane

• Promoted from Lead Frontend Engineer to Engineering Manager, growing to lead 3 product engineering teams across 12 engineers, 2 contractors, and 1 manager spanning React, Node, Java, and Python.
• Led integration of DRIVIN engineering through the OpenLane/KAR acquisition, built a redefined cross-functional SDLC, and scaled delivery capacity through internal and 3rd party recruiting.
• Delivered complex financial and analytics products using TensorFlow pricing models, established front end standards of practice, increased testing coverage (~42%), reduced defects (~21%), and stabilized release processes.

Bachelor's Degree, Web Design & Interactive Media

The Art Institutes — IL Institute of Art